Mis-sold Packaged Bank Accounts (PBA) is a scandal that has affected thousands of people but just what is a Packaged Bank Account?
A PBA is a bank account that has a monthly fee in exchange for various benefits, such as car breakdown cover, mobile phone insurance and travel insurance.
Bank customers were often encouraged to take out a PBA and many have never used or were not eligible for any of the benefits.
Make a claim
Thousands of people have fallen victim to the mis-selling of a PBA. Whether you were mis-led or pressured into paying for a product that was either unsuitable or unwanted, 1 in 3 people are eligible to make a claim. Make yours online today.
You were never given the option of a free alternative account at the point of sale.
You were told your account was due an upgrade and not given any option but to agree to the upgrade.
You were told you needed this account in order to qualify for another product with the bank (e.g. overdraft or loan).
You were encouraged to sign up for 'free benefits', such as mobile insurance or travel insurance, but did not qualify for one or more of the benefits.
You were not sure what benefits were actually included with your account, as the packaged bank account was given to you without your knowledge.
You have only just become aware that you are paying a fee for your account.
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