Meet the Team - Allay
Check for PPI

Meet the Team

Our team of experts

What sets us apart from our competition are our high standards, values-based culture and most importantly for you our staff. Our dedicated team of finance experts are driven by a sense of social justice. If something is unfair, our aim is to put it right for you.

These are just some of the exceptional staff who work for Allay, click to see more of the team.

We have over 200 staff working for Allay across our North East, North West and South West offices.

Click for more staff

I’m Rebecca, I’m an Inbound Supervisor, and I respond to client calls and manage a team of staff.

I’m Stephen and I’m Sales Advisor, I contact clients to find out if they’ve been mis-sold financial products.

I’m Michael and I’m a Sales Advisor, my role is to speak to clients to discover if they need our services.

I’m Jess, I’m the Project Manager, I look after all new business opportunities and strategies.

I’m Gillian, I work in the Processing Team dealing with digitising and processing all inbound mail.

I’m Annam, I work as a Case Handler, this involves helping our clients with their claims.

I’m Mel and I’m a Case Manager. I manage a team of people who answer client’s queries.

My name is Callum and I’m a Sales agent. I help our clients to understand if they have been mis-sold PPI.

I’m Gary and I work with our clients to gather information for the lenders to support their claims.

I’m Robyn and I’m the Processing Team Manager. My team deals with all inbound and outbound mailroom functions.

I’m Emily and I’m a Marketing Coordinator, I’m involved with Allay’s day to day marketing activities.

My name’s Craig, I work in Outbound Lender Support. I analyse data and produce business reports.

I’m Mark and I’m a Developer. I’m in charge of creating in-house systems, apps and websites.

I’m Jasmyn, I’m a member of the Customer Service Team, I deal with client redress for Allay.

I’m Somble, I work in the Processing Team, I check and pack all submissions before sending them to the lender

I’m Richard and I’m an Inbound Call Operative, I respond to inbound calls from customers.

I’m Lisa, the Customer Service Supervisor. I manage the team that deals with client’s compensation.

I’m Chris, I’m Head of HR, and I’m responsible for the recruitment, health, and welfare of our staff.

I’m Nisankie, I work as an Inbound Call Advisor, and I respond to calls from customers.