Check for PPI

Become a Partner

With experience in the industry since 2007, our expert team has influenced the claims market by adapting to regulatory changes and utilising innovative technology. We’ve witnessed the introduction of many products and positioned ourselves and our valued partners at the forefront of the industry.

We are a forward-thinking claims processing company, built on efficiency-driven processes and continued investment into our own technologies. Our staff use state-of-the-art workflows to process hundreds of thousands of claims across a diverse product range, whilst ensuring customers and introducers are at the heart of all we do.

Financial Claims

Payment Protection Insurance (PPI) + Packaged Bank Accounts (PBA)

As a result of our investment in automation, Allay are able to process PPI and PBA claims with great efficiency. This continuous investment allows us to offer an attractive payment model for mutual benefit which will allow you to sustain and grow your profits.

We offer outstanding support to help you maximise your potential and profits, with bespoke training, a designated account manager and support team to help you with any problems or queries you have.

Key benefits include:

  • Advance Payment allow you to access the funds you need to grow your operation rapidly.
  • 100% automated system – All of our claims are processed through our In-house-built Claims Management System (CMS). Our bespoke CMS has been designed and adapted specifically for Allays PPI and PBA processes and ensures that claims are processed efficiently with the maximum output.
  • Weekly Payments – Every Introducer receives a weekly statement and payment on a Friday afternoon.
  • Straightforward and efficient– You will be given access to an online portal which allows you to upload claims directly to Allay’s CMS. From there, a welcome pack will automatically generate in our processing centre for the client.
  • Transparency – Your portal gives you the ability to track the progress of all of your claims and access real time reports.
  • Control – Administrator accounts allow you to add/manage users within your portal and gives you access to comprehensive reports.

Section 75

Mis-sold Products and Services bought using a credit card or other finance options

Allay are experts in Section 75 claims having successfully recovered millions of pounds for consumers that have fallen victim to scams such as mis-sold timeshare, solar panels, monitored alarm systems, roof coatings, holidays and other products that have been purchased on a credit card.

For the main products that we specialise in; Solar, Timeshare and Alarms we have an overall uphold rate of around 70% with redress ranging from between £1,000 – £20,000 depending on the product.

Allay has spent several years building good working relationships with the various lenders so clients are in safe hands with us representing them.

What is Section 75?

Section 75 of the Consumer Credit Act 1974 is a piece of legislation designed to remove the risk for consumers of ever getting into debt paying for goods or services that they didn’t receive, were faulty or were otherwise not as described.

Section 75 states that the lender (credit card provider) and the goods or service provider are jointly and severally liable to refund the consumer should there have been an element of misrepresentation or breach of contract.

A minimum amount of £100 contribution from the card must be paid and no more than £30,000 should be paid.

Flight Delay Compensation

airFair

airFair was founded in 2016, and we are now one of the leading Flight Delay specialists in the UK, consistently providing a trusted and valued service to our clients. Our aim is to become the number one flight compensation company in the UK and Europe, allowing clients to start their claim before they’ve even boarded, using our airFair app.

Developed in-house, our app is the first of its kind in the UK and allows users to check if they are eligible for compensation under EU Regulation 261/2004. We have also built and launched version 1 of what we believe to be the world’s most advanced flight delay claim management platform – FlightDeck.

FlightDeck provides the easiest, most effective means for members of the public to process claims, wherever they are in the world. The system has been developed to handle unlimited claims, offering multilingual support, allowing people to use the platform globally.

We are looking for new partners who share our ambition. The flight delay compensation industry is currently un-regulated (correct as of 25 May 2017), widening the scope of potential businesses who could benefit from partnering with airFair, including travel agents, Hotels, airport parking and car hire companies.

Incorrectly Installed Cavity Wall Insulation and Mis-Sold Solar Panels

Research has shown that thousands of homes across the UK have had cavity wall insulation installed incorrectly and/or have been mis-sold solar panels for a variety of reasons.

We act on our clients behalf to ensure they receive the appropriate compensation following these instances.

We are looking for new partners who share our ambition to support these homeowners and can help us to identify and contact these people to advise them of their options.

Research & Development

Our in-house R&D team are always keeping an eye on the future. As well as our existing research projects, we are always happy to hear from and work with, people who share our ambition becoming the nation’s leading Fin Tech firm. Our strengths in Technology support many ideas, and we would look to understand how we could work together on future projects.

If you have an idea and would like to have a confidential discussion around a business partnership at any stage of the process, please get in touch.

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